Privacy Policy

We extremely value the trust you place in Novaspark. That is why we follow the highest standards for secure transactions and customer information privacy. Please read the following statement to understand our information gathering and dissemination practices.

This Privacy Policy relates solely to the information collection and use practices of our website at https://thenovaspark.com (this "Website"). We recognize that visitors and users of this Website are concerned about the information they provide to us and how we handle that information. This Privacy Policy may be updated from time to time to address those concerns.

1. Changes to Privacy Policy

We review our Privacy Policy periodically and may make changes as needed. Revisions become effective immediately once posted on the Website. Your continued use of the Website after such revisions indicates your acknowledgment and acceptance of the updated terms.

2. Types of Information Collected and Uses of Collected Information

We collect two types of information about our Website users. Personally Identifiable Information and Non Personally Identifiable Information.

Personally Identifiable Information

Personally Identifiable Information identifies a specific end user. When you engage in activities on the Website such as creating an account, placing an order, submitting content, posting reviews, filling out surveys, requesting information or applying for a job ("Identification Activities"), we may ask for details such as your name, mailing address, email address, phone number and date of birth.

When placing orders, we may also request your credit card number, expiration date and authentication codes. Some fields may be mandatory to complete certain actions.

We use this information to provide products, improve Website performance, enhance marketing, analyze usage, improve offerings and support your experience. We may also use it to troubleshoot issues, resolve disputes, contact you, enforce agreements, comply with the law and assist law enforcement when required.

Non Personally Identifiable Information

This includes information that does not identify a specific user such as browser type, IP address and referring website URLs. We use this data to troubleshoot, administer the Website, analyze trends and comply with legal requirements.

3. Release of Personally Identifiable Information

We will not share your Personally Identifiable Information with others except as noted. We may share your information with authorized third party service providers who perform services on our behalf such as delivering packages, sending emails, providing marketing assistance, processing payments, maintaining the Website and offering customer support.

4. Release of Non Personally Identifiable Information

We may share aggregated demographic data with partners, affiliates and advertisers. This data does not include Personally Identifiable Information. Third party providers may help track and analyze Website usage for the purpose of improving our services.

5. Updating Information

You can access and update your Personally Identifiable Information through your account login. Please update your information promptly if it changes.

6. Data Tracking

Cookies

Cookies are small pieces of information stored on your device. We use cookies to customize your experience, save time and track user interests. Your browser may allow you to decline cookies but some Website features may not function properly if you do.

Other Tracking Devices

We may use pixel tags and web beacons to track Website usage and email interactions. These help us measure performance and improve services.

7. Security of Information

We take appropriate precautions to protect your information. Your data resides on secure servers accessible only by authorized personnel. However, data transmission over the Internet cannot be guaranteed to be fully secure. You share information at your own risk.

8. Privacy Policies of Third Party Websites

This Privacy Policy applies only to information collected on our Website. Other linked websites have their own privacy practices. We are not responsible for the policies or practices of third parties.

9. Miscellaneous Privacy Issues

Children

Individuals under the age of 18 are not permitted to use the Website. We do not knowingly collect information from anyone under 18. If you are under 18, you may use Novaspark only with the involvement of a parent or guardian.

Public Areas

Information posted in public areas of the Website may be visible to others and may appear in search engine results. This information can be read, collected or used by third parties.

10. Opt Out of Further Usage of Personal Information

If you no longer wish to receive promotional emails or want us to remove any Personally Identifiable Information we have collected, please email your request to support@thenovaspark.com.